You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
You may also return products in person at our main retail location: 9348 Grand Cordera Pkwy, Ste 120. Colorado Springs, CO 80924
We do not provide returns on open items or items past 30 days.
We can ship to virtually any address in the United States.
We offer a flat shipping rate of $9.95. If you spend over $150, then we waive shipping cost.